HOW TO CONTACT US
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Connect With Us
We accept VISA, MasterCard, American Express, DiSCOVER and PayPal
Prices and Shipping and Sales Tax
Currently, we only ship to the United States and Canada.
We use the United States Postal Service and FedEx. During the checkout process, you will be able to select and calculate costs for delivery option before you finalize your purchase.
Sales tax on the merchandise total is charged for items shipped to the following states and US territories: AL*, AR*, AZ, CA*, CO*, CT*, DC*, FL*, GA*, HI*, IA, ID, IL*, IN*, KS*, KY*, LA*, MA, MD*, ME*, MI*, MN*, MO*, MS*, NC*, ND*, NE*, NJ*, NM*, NV*, NY*, OH*, OK, PA*, RI*, SC*, SD*, TN*, TX*, UT, VA*, VT*, WA*, WI*, WV*, WY. Sales tax is also charged on all shipping, delivery and processing charges for states with an asterisk. Except as otherwise noted, all sales are made by Pretty Things & Cool Stuff, LLC, and the local sales tax for delivery destination is also charged. All sales shipped to Texas locations are made by Pretty Things & Cool Stuff, LLC., and the sales tax is based on the location where the order was received. Sales tax for items shipped to Illinois is based on the location of final order acceptance.
We strive for your purchase to bring delight. If you're not completely satisfied with your order, we will be happy to offer you an exchange, if there is another of the same exact item available, or a full refund of your purchase price, provided that returned items are in their original condition.
Items such as CDs DVDs, etc., can only be returned if they are unopened.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We regret that we cannot reimburse you for the cost of shipping on items that are returned for exchange or refund.
For items that are damaged, defective or not what you ordered, please call us at 214-660-5467 so we can best serve you, and provide you with return instructions. Items that are made-to-order cannot be returned.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
Books that with obvious signs of use, unless noted when originally purchased.
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange an item, please send us an email at firstname.lastname@example.org first to discuss available options.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 5902 Junius Street Dallas US 75214
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
About Our Books
We offer newly published as well as vintage books. Each book page features a Book Description section that tells you the following:
- Edition and printing - when possible
- ISBN Number
- Number of Page
Regarding the Condition of books that are not newly published, we use the the definitions set by the Independent Booksellers Association:
AS NEW; FINE; MINT: Without faults or defects.
NEAR FINE: a book approaching FINE (or AS NEW or MINT) but with a couple of very minor defects or faults, which must be noted.
VERY GOOD: A book showing some signs of wear. Any defects or faults must be noted.
GOOD: The average used book that is totally complete (as issued) and intact. Any defects must be noted.
FAIR: A worn book that has complete text pages (including those with maps or plates) but may lack endpapers, half-title page, etc. Any defects or faults must be noted.
POOR or READING COPY: A book that is sufficiently worn that its only merit is the complete text, which must be legible. Any missing maps or plates must be noted. May be soiled, scuffed, stained, or spotted, and may have loose joints, hinges, pages, etc.
EX-LIBRARY: Must always be designated as such no matter what the condition of the book.
BOOK CLUB: Must always be noted as such no matter what the condition of the book.
BINDING COPY: A book in which the text block, including illustrations, is complete but the binding is lacking, or in such poor condition it is beyond realistic restoration efforts.
REMAINDER MARKS, BOOKPLATES, PREVIOUS OWNER’S NAME: These are faults and must always be noted, if they apply.
We also follow these guidelines regarding editions of books:
FIRST EDITION: The common meaning of this term is the first printing of the first edition of a book. Though technically the “first edition” of a book may go through additional printings, book collectors consider only the first printing of the first
edition to be a true first edition.
SECOND (or later) EDITION: This refers to a book which has been, revised, updated, or for which the type has been reset from that of the first edition.
FIRST THUS: The first edition published in the present form. Often used to denote a book that was published previously by a different publisher.
LIMITED EDITION: The book’s publication was limited to a certain number of copies. The statement of how many copies were published often appears on the colophon page, and occasionally elsewhere. Often each copy of a limited edition will be numbered. Some limited editions are also signed by the author.
Our ratings are an aggregation or ratings/customer reviews from amazon, Good Reads, Barnes & Noble, etc. We also encourage you to post your own comments, reviews after you have purchased an item. Just scroll to the bottom of each product page.